It doesn’t matter how great your site design is, how well you rank in Google, or which cutting-edge features you build—at the end of the day, your site needs to work. As internet users become increasingly tech-savvy, their expectations rise. Your site needs to be fast, secure, and bug-free, or they’ll move on to your competitor.
WEBSITE MAINTENANCE SERVICES
Never worry about your company’s WordPress website again.
With Developers Lab you’ll get ongoing WordPress website support & enhancements.
The most effective sites are also the best-maintained
Do you have an urgent issue? Open a ticket!
We perform high-quality maintenance at volume
Developers Lab hosts and maintains over 100 sites and responds to nearly 1,000 tickets per year.
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Client Satisfaction
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Avg. Response Time
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Most tickets are resolved
Website Management & Updates
Our clients are generally looking for a mix of proactive and reactive updates to their sites.
Proactive updates include regularly scheduled WordPress and plugin updates—which can be done monthly, bi-monthly, or quarterly— performance/speed optimization, security testing, PHP updates, and any other recurring task. We prefer to have these on a set schedule and protect those hours from being taken for other tasks.
Reactive work is a combination of changes requested by our clients, new features, implementation of growth marketing recommendations, urgent issues, hacks, and generally anything that can’t be planned in advance.
“Another flaw in the human character is that everybody wants to build and nobody wants to do maintenance.”
-DEVELOPER
Managed Hosting Services
We believe the ideal scenario is to have the same company host and maintain your site. When our team has control over both the hosting and development environment, we can reduce bugs, improve stability, optimize load times, and increase monitoring and security.
Developers Lab uses dedicated HostGator servers and can host sites in the U.S. and internationally, including high-traffic, highly secure environments.
Website Security
If you’re not worried about your site being hacked, you haven’t been paying attention. Developers Lab has helped maintain secure sites for large companies, such as McAfee or Pacific Foods, and small businesses alike. In addition to active development and hosting security, we help avoid issues by advising our clients on the kinds of data you shouldn’t even process on your site.
Common services include: application security, data security, compliance, security hardening, testing, secure access, backups, redundancy, version control, monitoring and alarms, 24/7 support, malware detection, and HIPAA compliance.
Emergency & 24/7 Support
In addition to standard maintenance, we also have optional after hours support for both websites and hosting.
- After hours support is perfect for emergency situations such as hacks, major bugs, legal content issues.
- The issue can be escalated to on-call developers.
- We can support after hours requirements in the US, or urgent needs during regular business hours around the globe.
- $200/month provides access to support. Additional hourly charges may be required based on the situation.
PLUS a dedicated project manager and on-demand access to our team of experts
for design, development, and strategic consultations.
A little about us. . .
Developers Lab is a digital agency specializing in web design, development, optimization, and digital marketing. We combine research-driven strategy and inventive design to architect change and build the best experiences for our clients’ audiences. We partner with people—courageous people who don’t just want to leave a dent in their industry, but a crater.